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Delivery FAQ

What to Expect on a Delivery

We Require an unexpired government issued ID from every buyer.

At time of placing your online or and again at time of delivery or pick-up.

Our Driver's will complete a quick acknowledgement form with you.
They will verify:
1)You are an adult over the age of 21 with a government issued ID
2)Check your Drivers License and ensure it is unexpired and an acceptable form of ID
3)Photograph your ID
4)collect your signature along with our drivers signature for acknowledgment.

Ordering Online

You can purchase your items online and pick them up at our store off College Road Shipyard. We'll also deliver them directly to your doorstep. Delivery starts at $6.99 and can range up to $12.99 based on distance from our location.

Age Checker

Every customer who orders online is required to complete a third party verification. We use Age Checker.net You will be automatically put into this verification process at checkout. If you are having any issues with checkout please call us at 910-399-1517 and we will gladly assist you with your order.

Express Delivery

We offer delivery to New hanover, some parts of Pender and Brunswick counties within 48 hours. All Deliveries are all based on in-stock items.

What Happens If I don't have my ID?

If a customer is unwilling/unable to provide proper ID verification, signature, or an acknowledgment; delivery exchange may NOT occur. Our drivers will leave, and your order will be returned with a 10% restocking fee. Please note Delivery Fees are non-refundable

What kind of ID do I need?

We Require an unexpired government issued ID from every buyer. Prior to Delivery and again upon delivery. Our Driver's will complete a quick acknowledgement form with you. They will verify you are the Adult with government issued ID, Check your Drivers License and ensure it is unexpired and an acceptable form of ID, photograph your ID and collect your signature along with our drivers signature.

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